Alerting pop-up windows for action confirmation in User portals

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New functionality has been added to the Citizen and Officer portals, which reliably prevents the loss of entered data without saving. Now, when a user clicks on buttons that do not have a navigation function or follows a link on the form editing page, a special system warning[1] in the form of a pop-up window appears if there is unsaved data, asking the user to confirm the action.

The message appearing in the pop-up window contains a request for action confirmation, allowing the user to confirm or cancel the information entered on the form. This innovation enables users to save their data and avoid data loss.

The warning windows are triggered when interacting with the following elements of the portals' interface:

  • Return to the list of tasks in progress and Officer portal for the Officer portal (officer-portal).

  • To the Ordered services or Citizen portal (citizen-portal).

  • The browser’s Back button.

alerting popups 1
Figure 1. Interaction with interface elements to trigger the warning window in the example of the Officer portal.
alerting popups 2
Figure 2. System warning window for confirming actions regarding saving or canceling the data entered on the form.

If the action is confirmed, the user leaves the page. If the action is canceled, the warning window closes, and the user remains on the current page.

Please also familiarize yourself with the following functionality: Modeling confirmation dialogues in the Button component.
1. Floating windows (pop-up windows) can be both configured in the regulation on the navigation buttons within the Button component and system-wide. However, system-wide windows are not adjustable.