Citizen portal overview
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1. Authentication page
To access the Citizen portal, it is essential to go through the authentication process using a key.
| For more details about the user authentication procedure, you can follow the link. |
2. Portal interface
Portal interface includes a navigation menu at the top of the page, displaying user profile information for the logged-in user.
The structure of the Citizen portal consists of the following sections:
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Available services;
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My services.
3. Available services
This page displays business processes that are accessible to the user.
On this page, the user can see a general list of available services. The number of accessible business processes may vary for each user based on registry settings.
From the defined list, the user can select the required service to initiate it.
4. My services
This page presents the business processes initiated by the user.
The services are divided into two types:
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Requested services;
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Received services.
4.1. Requested services
Requested services show all ongoing business processes initiated by the citizen.
The following information is provided for each service:
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Service: displays the name of the service -
Service identifier: unique key of the service -
Start date: date and time when the service was initiated -
Execution status: current status of service provision
4.2. Received services
Received services display a list of completed business processes.
The following information is provided for each service:
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Service: displays the name of the service -
Service identifier: unique key of the service -
Start date: date and time when the service was initiated -
End date: date and time when the service was completed -
Execution result: current status of service provision
5. Profile
The Profile page displays data related to the qualified electronic signature (QES) used by the user to log in to the portal.
Additionally, there is an option to configure an email address to receive notifications from the system regarding the status of service execution and other updates.
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For more information about the capabilities and functionality of the Citizen portal, you can refer to the following links: |